Shipping Details

 

Where do you ship?

We only ship to the United States of America.

What is the shipping price?

The shipping cost is $5.95 USD flat. However, we offer free shipping in all orders over $35 USD.

How long does it take for my order to arrive?
We try to send your order within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. We use USPS Ground Advantage with a delivery timeline of 2-5 business days. It usually takes less than a week for your order to arrive to continental US destinations and up to 6 business days for Alaska and Hawaii.
The order can take longer during holiday season

How can I track my order?
You will be getting email notification with order number tracking. 

*Important Note: Please check the spam or junk folder in your email if you are unable to see the gift card in your inbox.

How can I update my shipping address?
If you need to update your shipping information, please contact us at info@magnetographicz.com as soon as possible. We will be able to update your information if your order is has not been shipped yet.

What should I do if my package is delayed?

We use USPS Ground Advantage with a delivery time of 2-5 business days. Standard delivery times are estimates. Delays may be due to external factors beyond our control. We are not responsible for delays due to USPS. If your package is delayed, we recommend contacting your usps local post office.

What should I do if my package is lost or stolen?

If your package is suspected to be lost, we recommend reach out to the shipping carrier USPS to initiate a search or trace request. We are not liable for any stolen or lost packages.